Privacy Policy

Effective Date: 02/21/2025

Introduction

Welcome to Bin Burro ("we," "our," "us"). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. By accessing our website or using our services, you consent to the practices described in this policy.

Information We Collect

We may collect the following types of information:

Personal Information: Includes your name, address, phone number, email address, and other information you provide when signing up for our services or contacting us.
Usage Information: Information about how you interact with our website and services, such as IP addresses, browser type, and access times.

Why We Collect Information and For How Long

We collect your data for several reasons:

To better understand your needs and provide you with the services you have requested.
To fulfill our legitimate interest in improving our services and products.
To send you promotional emails containing information we think you may like when we have your consent to do so.
To contact you to fill out surveys or participate in other types of market research when we have your consent to do so.
To customize our website according to your online behavior and personal preferences.

The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon factors such as the relevance of the data, legal retention requirements, and our legitimate business interests.

How We Use the Collected Information

We use the information we collect for the following purposes:

To provide and manage our trash valet services.
To communicate with you regarding your account, services, and updates.
To send promotional messages, special offers, and other marketing communications.
To improve our website and services based on user feedback and usage data.

Text Messaging

By providing your phone number and opting in, you agree to receive text messages from Bin Burro regarding our services. These messages may include:

Service reminders and updates.
Promotional offers and announcements.
Important notices regarding your account.

Opt-In: You must explicitly opt-in to receive text messages by providing your phone number and agreeing to receive communications from us.

Opt-Out: You can opt out of receiving text messages at any time by replying "STOP" to any message you receive from us. You may also contact us at binburro@gmail.com or call us at 787-309-9668 to be removed from our texting list.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties. We do not share your personal information with third-party vendors or service providers, except as necessary to comply with legal obligations or law enforcement requests.

Non-Marketing Purposes

Bin Burro greatly respects your privacy. We maintain and reserve the right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in our products and services). In certain circumstances, we may use our website or other public means to post a notice.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Unsubscribe or Opt-Out

All users and visitors to our website have the option to discontinue receiving communications from us by way of email or newsletters. To unsubscribe, please send an email requesting removal to binburro@gmail.com. If you wish to unsubscribe or opt out from any third-party websites, you must do so through that specific website.

Security

Bin Burro takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (e.g., payment details), that information is encrypted and transmitted to us securely. You can verify this by looking for a lock icon in the address bar and "https" at the beginning of the webpage address.

While we use encryption to protect sensitive information online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personal information are kept in a secure environment.

Acceptance of Terms

By using this website, you accept the terms and conditions stipulated within this Privacy Policy. If you do not agree with our terms and conditions, you should refrain from further use of our site. Your continued use of our website following the posting of any updates or changes shall mean that you accept such changes.

Changes to This Privacy Policy

We reserve the right to make changes to this Policy at any time. If significant changes are made regarding how we use your personal information, we will notify users via email. Users will have the option to permit or deny the use of their information in a new manner.

How to Contact Us

If you have any questions or concerns regarding this Privacy Policy, please feel free to contact us at the following:

Email: binburro@gmail.com
Phone: 787-309-9668

Thank you for trusting Bin Burro with your trash valet needs!